The Commission is focused on addressing all complaints received and encourages the public to report corruption or any suspected corrupt practices to its Complaints Department or any of the Commission’s offices. Alternatively, a complainant may contact the Commission through its toll free line (1322) or by letter to GPO Box 2335, Government Buildings, Suva.
All complaints received by the Complaints Department are registered in the case management database developed and tailored to the Commission’s requirements. Complaints Officers are provided with the necessary training to handle complaints. Matters within the Commission’s jurisdiction are referred to the Assessment Section comprised of Legal Officers, who determine how each complaint should proceed. Complaints considered outside the boundaries of the Commission’s jurisdiction are referred to the relevant authority and the complainants are advised accordingly.